On Wednesday, Microsoft said it was investigating a network issue that affected several services, including the Teams and Outlook apps, following reports of outages affecting thousands of users around the world.
Microsoft did not disclose the number of users affected by the outage, but data from Downdetector, which monitors the outage, showed that some Microsoft services affected more than 3,900 cases in India and more than 900 in Japan. Crash reports also rose in Australia, the UK and the United Arab Emirates.
Downdetector tracks crashes by compiling status reports from sources, including bugs submitted by users on its platform, according to Reuters, which was reviewed by Al Arabiya.net.
“We have identified a potential network issue and are reviewing telemetry data to determine the next troubleshooting steps,” Microsoft said in a statement.
At the time of the outage, most users were unable to send messages, join calls, or use any Teams features.
With more than 280 million people around the world relying on Microsoft Teams, it’s an integral part of the day-to-day work of businesses and schools that use the service to make calls, schedule meetings, and streamline their workflow.
Other affected services include Microsoft Exchange Online, SharePoint Online, and OneDrive for Business, according to the company’s status page.