Phone manufacturers and carriers are so obsessed with getting your old phone, what are they doing with it and are they selling it again?
According to a report published in the Wall Street Journal, telcos buy your old iPhone and renew it, then sell it, but the process goes through several steps.
Are you deleting your data?
The data is scanned, cleaned, and two-thirds of the phones that enter the wholesaler’s facilities are sold, while the other part goes to companies that specialize in cleaning, restoring and selling these phones to buyers on the “Amazon” or “Backmarket”, i.e. well-known market for used phones.
The upgrade process begins with data erasing and sorting, where special software removes all data left by the previous owner.
Workers then run tests on the machine to make sure everything works, such as the microphone, speakers, screen, camera, buttons, wireless radios, and so on.
How does it come back?
They also check the batteries at this point. Devices with a battery health of 80% or less, that is, their capacity has decreased by 20% or more, are set aside to be resold cheaply elsewhere.
To clean the devices, workers use toothbrushes to get into crevices, plastic tools to remove stickers, hand sanitizers and microfiber cloths to wipe the screens.
The phone is then inspected and given a score so that a price can be determined based on how clean and scratch-free the device is.
The staff then packed the clean phone into a padded bag and attached the box with the new charging cable.
A phone sales site like Backmarket typically rates refurbished products, depending on their final quality, 20% to 30% below the retail price of the same phone bought new.